The Department, together with the Care Quality Commission, has publised the latest statistical information on the overall patient experience measure.
The statistics are based on responses received from NHS patients as part of the wide-ranging National Patient Survey Programme that are used to calculate a set of scores which reflect patient views on the care they receive. The statistics include scores for five headline ‘domains’ of patient experience, together with an overall measure.
Full details of the Department of Health release can be found via the Statistical Press Notice. Further details on the underlying survey can also be found on the CQC’s website.
Further information on the outpatient survey is available at: Overall patient experience measure updated to include results from the 2011 Outpatient Survey
